What information do we collect?
XXL Lashes Ltd. collects the details provided by you when you order or register on our site. We also collect information about the transactions you undertake including delivery and billing address details. Information we collect from you may be used in one or more of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve our customer service (your information helps us to more effectively respond to your customer service requests and support needs)
Customer Email lists: collection, usage and preference options
By supplying XXL Lashes with your email address (while creating an account on our website, placing an order on-line or through our call center, requesting catalog or other information, or during an XXL Lashes hosted event, etc.), we will use that email address for XXL Lashes marketing solicitations and electronic newsletter deployments. You can opt-out of these electronic communications at anytime by following the instructions in our emails or by logging into your on-line XXL Lashes profile and unticking "Keep me informed about the latest news, new products and upcoming events by subscribing to the XXL Lashes newsletter". In addition to the emails just described, all XXL Lashes registered customers, as part of their member benefits, receive XXL Lashes promotional notifications and other information pertinent to registered customers.
How do we protect your information?
We follow strict security procedures in the storage and disclosure of customer information. We do not collect credit/debit card details. All credit/debit card transactions are processed by our trusted providers (PayPal, Deutsche Bank and Skrill) on their own website. All sensitive credit/debit card information is transmitted via Secure Socket Layer (SSL) technology. SSL is the industry standard method of encrypting personal information and credit/debit card details so that they can be securely transferred over the internet.
Do we disclose any information to outside parties?
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
You have the right at any time to access the personal data that we hold about you by furnishing us with a written request. There is no fee for providing this information. We are concerned to ensure that at all times such personal data as we hold about you, is accurate, up to date and is not in excess of what we require to enable you to avail of our services. Therefore, if your personal information changes, or indeed if you no longer wish to receive communications from us, please let us know and we will correct, update or delete your personal data as appropriate. This can be done by emailing us at firstname.lastname@example.org or by post to
XXL Lashes Ltd.,
925 Finchley Road,
London NW11 7PE